How do I completely clear everything from my Gateway Pro Hub?

Modified on Thu, 9 Oct at 11:00 AM

Resetting the gateway back to factory settings, removing all devices and networks. 


  1. Press and hold the programming button for 10-20 seconds. 
  2. The LED will turn off once completed. 
  3. The LED will then start blinking after ten seconds.


For additional support:

  • App:  On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested,  
  • Email:  motorization.support@springswindowfashions.com,  
  • Customer Service Team: 1-800-221-6352
     

Note: Responses could take up to 24 hours

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