Resetting the gateway back to factory settings, removing all devices and networks.
- Press and hold the programming button for 10-20 seconds.
- The LED will turn off once completed.
- The LED will then start blinking after ten seconds.
For additional support:
- App: On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested,
- Email: motorization.support@springswindowfashions.com,
- Customer Service Team: 1-800-221-6352
Note: Responses could take up to 24 hours
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