How do I reset the WiFi on my Gateway Pro?

Resetting the Wi-Fi network on the Gateway Pro, follow these steps. 

1. Quickly double tap (two taps within a half second) the program button on the Gateway.  
2. The LED will blink orange once per second until the gateway is connected to the local Wi-Fi network.

For additional support:

• App:  On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested,  
• Email:  motorization.support@springswindowfashions.com,  
• Customer Service Team: 1-800-221-6352
   

Note: Responses could take up to 24 hours