How do I reset the WiFi on my Gateway Pro?

Resetting the WiFi network on the Gateway Pro, follow these steps. 

1. Press and hold the program button for 2-5 seconds. 
2. The LED will blink three times per second. 
3. Once finished, the LED will blink once per second until the gateway is connected to the local Wi-Fi network.

For additional support:

• App:  On the main account screen or login page, click on “?” Icon – this will generate an email template – be sure to fill in all information requested,  
• Email:  motorization.support@springswindowfashions.com,  
• Customer Service Team: 1-800-221-6352
   

Note: Responses could take up to 24 hours