First, rule out power issues to the shade and remote control.
Once you know that both the shade and remote have power, complete the steps in the video below to pair your shade with its remote. This video assumes that you lost the remote, but the instructions are the same for remake shades or for other situations where the shade is disconnected from its remote.
Note: You'll need a paperclip or similar tool to press the program button on the back of the remote.
Pair a Remote with a Shade
You might need to do this if you bought a new remote or shade. These steps apply only to the new remote or shade.
1. Reset the new remote to make sure you start with a clean slate.
a. Press and hold the program button on the back of the remote for 15 seconds. When the LED stops flashing, release the button. 
The remote LED should flash green, amber, and red before turning off.
b. On the new shade, press and hold the program button for 7 seconds. When the shade jogs, release the button. 
2. On the back of the new remote, quickly press and release the program button twice.
The remote LED will flash amber and green.
3. On the new shade, press and hold the program button for 3 seconds. When the shade LED flashes green, release the button.
The shade will jog once, and all LEDs will turn off. The shade is now paired with the remote.
FOR MULTI CHANNEL REMOTE
1. Press and hold the MENU/RIGHT button for 2 seconds to enter the menu.
2. Select ZWAVE > INCLUDE. 
3. On the shade you want to pair, press and hold the program button for 3 seconds. When the shade LED flashes green, release the button.
The remote’s screen will indicate that the shade is now paired with the remote.
4. Repeat steps 2–4 for each shade you want to pair.
5. Assign the shade to a channel by following the steps click here